Lush green vineyard with dramatic gray mountains under a luminous cloudy sky, embodying the essence of Wine Tours in Style.

Frequently Asked Questions

Explore, discover, savor: your questions answered

Explore Our FAQs: Answers to Your Wine Travel Questions

Find all the details you need to plan your perfect wine adventure with us.

Welcome to our Frequently Asked Questions (FAQs) page! Here, you’ll find answers to the most common questions about our private wine tours. From booking details to what’s included in each journey, we provide all the essential information to ensure a seamless experience. Browse our FAQs to find everything you need to know and get ready to embark on an unforgettable adventure with Wine Tours in Style.

General Questions

What's included in the price of the tour?

Our tours include:

Private transfers are available from the airport, bus terminal, or your location within the tour destination to the first visit of your stay, the first hotel we have reserved for you, or any other location included in your daily itinerary.
Guided visits to top wineries
Curated wine tastings
Gourmet meals and snacks (as outlined in the program)
All transportation as detailed in the itinerary
Accommodations (begin your journey in style with a seamless arrival—your first night’s stay is always included in our multi-day tours. Accommodation may not be included in select half-day and day tours; please refer to the tour details to confirm whether accommodations are included for these tours.)
No hidden costs—just a seamless and unforgettable experience

Do you offer private or group tours?

We only offer private tours, ensuring a fully personalized experience. We do not mix groups of travelers—your journey is exclusively for you and your chosen companions.

Are the tours suitable for beginners or non-wine drinkers?

Absolutely! Our tours are designed to be inclusive and enjoyable for everyone, from wine novices to connoisseurs. Non-wine drinkers can still enjoy the cultural activities, beautiful landscapes, and gourmet food included in the experience.

How long do the tours typically last?

Our tours range from half-day experiences to Extended Journeys (10+ days), depending on the itinerary. Whether you’re looking for a short immersive introduction to a wine region or a multi-day journey across multiple destinations, we offer flexible options tailored to your preferences.

What languages do your guides speak?

Our guides are fluent in Spanish and English. Upon request, we can also arrange guides who speak French, German, Portuguese, and other languages.

Booking and Payment

How do I book a tour?

You can book directly through our website or contact a Trip Specialist via email or phone for assistance.

What is your cancellation policy?

Full refunds for cancellations made at least 48 hours in advance.
Cancellations within 48 hours may receive a partial refund, depending on the circumstances.

Do you require a deposit when booking?

Yes, a 20% deposit is required to confirm your booking. The remaining balance is due closer to the tour date.

What payment methods do you accept?

We accept major credit cards (Visa, MasterCard, etc.), PayPal, and bank transfers.

During the Tour

Do you provide transportation during the tours?

Yes! From the moment you arrive, we take care of everything. On the day of your arrival, we provide airport pick-up and full transportation as detailed in your itinerary. Throughout the tour, you will travel in style and comfort between wineries, cultural sites, and accommodations, ensuring a seamless and worry-free experience.

Will we visit specific wineries? Can I choose which ones?

We curate a selection of top-rated wineries for each tour. If you’re booking a private tour, we can customize the itinerary based on your preferences.

Are meals or snacks included?

Yes! Depending on the tour, we offer gourmet lunches, picnics, or snacks carefully paired with the wines. For multi-day tours, we provide a full culinary experience featuring local flavors.

Is there time to buy wine during the tour?

Definitely! You’ll have the opportunity to purchase wines directly from the wineries, often at exclusive prices.

Can dietary restrictions be accommodated?

Yes! We accommodate dietary needs, including vegetarian, vegan, gluten-free, and more. Please let us know in advance.

What should I wear for the tour?

We recommend comfortable clothing and shoes, as some wineries have uneven terrain. For outdoor activities, bring a hat and sunscreen.

Customization

Can I customize a tour for a special occasion?

Absolutely! Whether it’s a birthday, anniversary, or corporate event, we can design a custom experience with private winery visits, personalized tastings, and more.

Do you offer family-friendly tours?

Yes! We have family-friendly options that combine wine tasting with cultural and scenic activities for all ages.

Can we add non-wine activities, such as art or cultural stops?

Of course! We can incorporate museum visits, art galleries, or artisan workshops into your itinerary.

Location-Specific

What makes your tours unique in Mendoza/Carmelo?

We partner with top wineries for exclusive access to cellars, vineyards, and tasting rooms. Our expert guides share insights into the winemaking process and regional history.

What is the best time to visit your wine regions?

The best seasons are spring and fall (September–November, March–May) for great weather and vineyard activities like harvest or autumn colors.

Are your tours accessible for people with limited mobility?

Yes! We accommodate guests with limited mobility. Please inform us in advance for proper arrangements.

Additional Questions

Do you offer gift vouchers?

Yes! Our gift vouchers make a perfect gift for wine lovers. They can be purchased online or through our team.

Can you help arrange accommodation nearby?

Yes! While all our multi-day tours include accommodation, we can also recommend boutique hotels or vineyard stays for additional nights.

Are your tours sustainable or eco-friendly?

Yes! We work with eco-conscious wineries that prioritize organic farming, water conservation, and carbon footprint reduction.

What happens in case of bad weather?

We will reschedule the tour or adjust it to include indoor alternatives, ensuring you have a great experience.

What about tips and gratuities?

Gratuities are entirely at your discretion and always appreciated for exceptional service.

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