Welcome to our General Terms & Conditions of Booking page! Here, you’ll find everything you need to know about reservations, payments, cancellations, and what’s included in your journey. Our goal is to provide transparency and peace of mind, ensuring a seamless and worry-free experience from start to finish.
Explore our terms and conditions, book with confidence, and get ready for an unforgettable adventure with Wine Tours in Style.
Wine Tours in Style is a trading name of Infinite Senses Ltd, a company registered in England and Wales (Company Number 16286174), with its registered office at 86-90 Paul Street, London, EC2A 4NE, United Kingdom.
Last updated: September 29, 2026
The full terms below prevail over this summary.
By booking with Wine Tours in Style (“we”, “us”, “our”), you (“you”, “the Client”) agree to these Terms & Conditions. If you book on behalf of other travellers, you confirm that you are authorised to accept these Terms on their behalf, and you are responsible for providing accurate and complete information for everyone in your party.
Your booking is confirmed, and a contract is formed, when we send you a written confirmation after receiving the payment due at booking (see Parts 2 and 3). Please check your confirmation carefully and let us know immediately of any error or omission.
All prices are shown in US dollars (USD). Unless stated otherwise, prices are per person, and multi-day journeys are based on two travellers sharing. Each tour page lists what is and is not included. Gratuities for your guides and drivers, and at the wineries and restaurants included in your itinerary, are part of the price. Tips for hotel staff (housekeeping, porters, spa, room service) or for services outside your itinerary are not included and are entirely at your discretion.
For your security: we will never change our bank details by email. If you receive a message asking you to pay into a different account, please contact us before making any payment.
Bank and wire transfer fees are the responsibility of the Client. Payment processing fees charged by third-party providers are non-refundable and will be deducted from any refund. Refunds of cryptocurrency payments are made in US dollars, based on the USD value of the payment on the date we received it.
To organise your journey, we will ask for the following after confirmation: full name (as in passport), date of birth, nationality, passport number, email address, dietary requirements or allergies, pick-up address (for private rentals, the full address including floor and apartment), and flight details where your booking includes transfers or accommodation. Your personal data is handled in accordance with our Privacy Policy.
Changes to a confirmed booking must be requested in writing by the lead traveller. We will do our best to accommodate them, subject to availability; additional costs charged by our suppliers may apply.
We make every effort to operate each journey as described. If we must make a significant change before departure, we will inform you as soon as possible, and you may either accept the change, choose an alternative journey, or cancel and receive a full refund of all amounts paid within 14 days.
If a journey cannot go ahead because of unavoidable and extraordinary circumstances (such as war, civil unrest, natural disasters, epidemics, extreme weather or government restrictions), we will offer you an alternative or a full refund of all amounts paid within 14 days, but we are not liable for any further compensation.
Once your booking is confirmed, we will only change its price if there are changes in transport fuel costs, taxes or fees imposed by third parties, or exchange rates, and never within 20 days of departure. If such a change would increase the total price by more than 8%, you may cancel and receive a full refund of all amounts paid within 14 days. If these costs decrease, you are entitled to a corresponding reduction.
You are responsible for holding a passport valid for at least six months after your journey ends, and any visas or vaccinations required. We do not provide medical advice; please consult your physician before travelling. Access to medical care may be limited in remote areas.
Please tell us about any special requirements (dietary needs, mobility assistance) at the time of booking. We will do our best to accommodate them but cannot guarantee that every request can be met.
All travellers must comply with the laws of the countries visited. Failure to do so may result in removal from the journey without refund.
We do not sell or book flights. International and domestic flights are arranged by you, and are not part of your booking with us. We are not responsible for flight delays, cancellations or schedule changes, or for any costs they cause. Please plan your flights to match the start and end times of your journey.
We select our suppliers with care and are responsible for the proper performance of the services included in your booking, as required by applicable law. We are not liable where a failure is caused by you or a member of your party, by a third party unconnected with the services booked, or by unavoidable and extraordinary circumstances.
If something is not right during your journey, please tell your guide or contact us immediately so that we can resolve it on the spot. Any remaining complaint must be sent to us in writing within 28 days of the end of your journey.
These Terms are governed by the laws of England and Wales. Nothing in these Terms affects your statutory rights as a consumer.
We may update these Terms from time to time. The version in force on the date of your booking applies to your booking.
Book & Go tours are paid in full at the time of booking and confirmed instantly. Bookings must be made at least 72 hours before the tour start time, to allow coordination with our local partners.
Travel medical insurance covering medical emergencies, hospitalisation and repatriation is mandatory. Since July 1, 2025, Argentina requires all foreign visitors to hold such insurance for their entire stay (Decree 366/2025). Cover for trip cancellation and personal belongings is strongly recommended.
If the balance is not received by the due date, we may treat the booking as cancelled by you and apply the cancellation charges below.
Cancellations must be sent to us in writing. The following charges apply, calculated on the total price of the journey:
Travel credit: if you cancel more than 120 days before departure, you may choose to convert your deposit into a travel credit of the same amount instead of forfeiting it. The credit is valid for one journey with us departing within 12 months of your original departure date. It is personal to the travellers named on the original booking, can be used only once, and cannot be exchanged for cash. If the new journey costs less, the difference is not refunded; if the new journey is cancelled, the credit is forfeited.
If only part of your party cancels, the remaining travellers may be charged supplements (for example, single room supplements).
If you are unable to travel, you may transfer your booking to another person who meets the journey’s requirements, provided you tell us in writing at least 60 days before departure. Any additional costs charged by suppliers will be passed on.
Comprehensive travel insurance is mandatory for multi-day journeys. Argentina also requires all foreign visitors to hold travel medical insurance for their entire stay (Decree 366/2025). Your policy must cover medical expenses, emergency evacuation and repatriation (including at high altitude), personal liability, trip cancellation and lost baggage. Proof of insurance must be provided before departure; travellers without valid insurance cannot join the journey and no refund will be due.